Order and Shipping FAQ

How long will it take to get my order?

We only have products for sale that we have on hand, in stock, and ready to ship. Orders ship within one business day via Standard Shipping and take two to four business days to arrive. UPS Second or Next Day deliveries coincide with those delivery times from UPS. International orders generally take five to ten business days to arrive.

We strive to provide quick shipping, and most orders will leave here within one business day. Orders received before 1:30 PM Central time Mon-Fri will ship that same day.

Where Do You Ship From?

We ship out of De Kalb, Missouri.

Will I Owe Tariffs or Duties on My Order?

On any delivery areas in the United States, you will not owe anything. As the importer of the goods we sell, we have already paid any applicable taxes or import fees.

If you are having an order delivered in another country, including Canada, you may have to pay import taxes or fees associated with your country of delivery. In that event, the shipping carrier may contact you for that payment to complete the import into your destination country.

What is your return policy?

We offer hassle-free, any reason returns thirty days from the date of the order. The full return policy is also found on the Returns and Shipping Page.

Where do you get your products?

Directly from the manufacturer or their North American distributor. Many of the brands we carry are imported from outside of the United States, but we never sell anything that we do not have in stock and ready to ship.

I have multiple coupon/promo codes; can I use them all?

Only one coupon code is valid per order. The checkout system will only keep the last code that you entered, so be sure to use your best code at that time.

I have other questions, how can I talk to someone?

Email is always the preferred, and quickest way: support@oakmanorfragrances.com

Alternatively, you can call us at 913-705-0001. Please leave a voicemail with your name, number, and reason for calling (so we can address it if we need to leave you a voicemail).

Customer Reviews

Incredibly fast delivery - Items exactly as described

Highly recommend and would purchase here again. I've been using Soap Rocks for years and they are, I think, the best soap. Practical, stunning and a joy to use. Thanks

Soap Rocks - Star Ruby

Amazing!

I discovered these rock soaps just before the holidays and have since made 3 more orders. The Malachite was divine and has lasted a long time. The copper one is in another bathroom and my favorite. I have several decorating the master bathroom too. These unique soaps make wonderful gifts and people are thrilled to receive them!

Fabulous Soap Stones

My parents gave me soap stones for a Christmas present three years ago and I’ve been hooked ever since. They look great in our bathrooms and are a welcome luxury durin the we-wash-our-hands-frequently pandemic.

Soaps of beauty

These soap rocks are so beautiful and smell great I almost hate to open them but they leave my skin really soft, Great for gifts or gift baskets

Recently Added
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T.S. Pink SoapRocks 6 oz Star Ruby

T.S. Pink SoapRocks

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