Order and Shipping FAQ

Are you an authorized retailer?

We are an authorized retailer for all brands that we carry at Oak Manor Fragrances. We work directly with the brands or their distribution agent for the United States. All products are 100% authentic and brand new.

How long will it take to get my order?

We only have products for sale that we have on hand, in stock, and ready to ship. Orders ship within one business day via Standard Shipping and take two to four business days to arrive. UPS Second or Next Day deliveries coincide with those delivery times from UPS. International orders generally take five to ten business days to arrive.

We strive to provide quick shipping, and most orders will leave here within one business day. Orders received before 1:30 PM Central time Mon-Fri will ship that same day.

Where Do You Ship From?

We ship out of De Kalb, Missouri.

Will I Owe Tariffs or Duties on My Order?

On any delivery areas in the United States, you will not owe anything. As the importer of the goods we sell, we have already paid any applicable taxes or import fees.

If you are having an order delivered in another country, including Canada, you may have to pay import taxes or fees associated with your country of delivery. In that event, the shipping carrier may contact you for that payment to complete the import into your destination country.

What is your return policy?

We offer hassle-free, any reason returns thirty days from the date of the order. The full return policy is also found on the Returns and Shipping Page.

Where do you get your products?

Directly from the manufacturer or their North American distributor. Many of the brands we carry are imported from outside of the United States, but we never sell anything that we do not have in stock and ready to ship.

I have multiple coupon/promo codes; can I use them all?

Only one coupon code is valid per order. The checkout system will only keep the last code that you entered, so be sure to use your best code at that time.

I have other questions, how can I talk to someone?

Email is always the preferred, and quickest way: support@oakmanorfragrances.com

Alternatively, you can call us at 913-705-0001. Please leave a voicemail with your name, number, and reason for calling (so we can address it if we need to leave you a voicemail).

Customer Reviews

Rainbow fluorite

Bought as a gift. Beautiful colors in soap

Love the Rainbow Fluorite

I didn't keep this one as i gave it as a Christmas Gift. But they Absolutely love it. i was able to smell it and it was amazing. thank you

In love with these soaps!!!

I love these soaps as they have a gentle fragrance, with soft cleansing and kind on the skin. I like to give them as gifts as they are loved by the friends that I give them to and usually want to know where I got them! Thank you

Love them

This is not my first order, I was so happy to get the color I wanted. They are for gifts.

Rene Turay

I enjoy my soap, and I gave some for gifts and was told wonderful soaps.

It is, at this very moment, en route from AZ, where you shipped it to, to Switzerland where I reside

Two soap rocks ordered

Happy that the products arrived in good time. Only drawback was that the wrapping on one of soaps was damaged.

We love this soap.

Rainbow Fluorite

The first Rainbow Fluorite I ordered was Dazzling in blue/gold veining/purple colors.
The next time I reordered, I was slightly disappointed in the overall appearance as it was lacking slightly in artistry. All soap rocks are slightly different, just as they are in nature. I hope they keep sharp with the artistic quality.
The soap is long lasting, with a light fresh scent, and a well received gift by ALL ages.

Great

Thank you, the best soap I ever have used,
I have used it for years as gifts.
Brigitte Taul

1 2

T.S. Pink SoapRocks 6 oz Rainbow Fluorite

T.S. Pink SoapRocks

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