Order and Shipping FAQ

Are you an authorized retailer?

We are an authorized retailer for all brands that we carry at Oak Manor Fragrances. We work directly with the brands or their distribution agent for the United States. All products are 100% authentic and brand new.

How long will it take to get my order?

We only have products for sale that we have on hand, in stock, and ready to ship. Orders ship within one business day via Standard Shipping and take two to four business days to arrive. UPS Second or Next Day deliveries coincide with those delivery times from UPS. International orders generally take five to ten business days to arrive.

We strive to provide quick shipping, and most orders will leave here within one business day. Orders received before 1:30 PM Central time Mon-Fri will ship that same day.

Where Do You Ship From?

We ship out of De Kalb, Missouri.

Will I Owe Tariffs or Duties on My Order?

On any delivery areas in the United States, you will not owe anything. As the importer of the goods we sell, we have already paid any applicable taxes or import fees.

If you are having an order delivered in another country, including Canada, you may have to pay import taxes or fees associated with your country of delivery. In that event, the shipping carrier may contact you for that payment to complete the import into your destination country.

What is your return policy?

We offer hassle-free, any reason returns thirty days from the date of the order. The full return policy is also found on the Returns and Shipping Page.

Where do you get your products?

Directly from the manufacturer or their North American distributor. Many of the brands we carry are imported from outside of the United States, but we never sell anything that we do not have in stock and ready to ship.

I have multiple coupon/promo codes; can I use them all?

Only one coupon code is valid per order. The checkout system will only keep the last code that you entered, so be sure to use your best code at that time.

I have other questions, how can I talk to someone?

Email is always the preferred, and quickest way: support@oakmanorfragrances.com

Alternatively, you can call us at 913-705-0001. Please leave a voicemail with your name, number, and reason for calling (so we can address it if we need to leave you a voicemail).

Customer Reviews

Keeps my hands hydrated esp thru the winter.

The soaps were beautiful in colors Love them

SoapRock

Wonderful product, Ph neutral very soft for the skin.
Smell very good.

These were all bought for gifts, so I can't tell you how they were liked, but I am very pleased with them. A fun gift for my family

100% fantastic product

It is amazing the smell and how much it looks like a ruby!!! Can’t wait till the out stock stones come it that I wanted to order!!! I definitely see why they sell out. Thank you for a quality 🇺🇸 product.

Forever customer

I've ordered multiple soap rocks and I'm continuously impressed. They typically last more that 6 months in my home with a teenager and the fragrance allows you to drift to your favorite happy place! Not to mention the compliments from guest on their beauty..thank you for your amazing art form!
Kindly,
Forever customer
Candace Hall

Rock soap

Excellent soap

Ruby

I bought these soaps as gifts so have not used them as yet.

Awesome rock soap. I love, love the creamy gardenia soap.

The creamy soap with delicate smell. Great experience.

Soap rock

Just as I hoped

1 2

T.S. Pink SoapRocks 6 oz July Birthstone Ruby

T.S. Pink SoapRocks

Customers Also Liked

Your Cart